Due Diligence requirements

Financial Conduct Authority (FCA) compliance and Financial Crime Regulations place an obligation on financial services firms to carry out due diligence on customers and agents as part of their onboarding process - and then again at regular intervals. 

The process starts with some basic ‘Know Your Customer’ checks, usually known as Simplified Due Diligence (SDD), with firms deemed ‘low’ risk usually proceeding to the final stages of onboarding without further checks or delay.

Inevitably some customers or agents will be categorised ‘normal’ or ‘high’ risk and will require more intensive risk assessment, for example for financial crime. This means broader Customer Due Diligence (CDD) and, for some, a specialist onsite review often called Enhanced Due Diligence (EDD). 

CAM is a specialist regtech service developed for Banks, Crypto Assets, Fintechs, Fund Administrators, Payment Institutions and other organisations that are required to onboard and undertake ongoing due diligence on firms, which are often customers or agents, that pose a regulatory compliance risk.

Using our service helps reduces the time and cost of Customer Due Diligence and Enhanced Due Diligence, improves the customer or Payment Services Agent experience and, with an interactive data reporting studio, provides deeper risk insight and business intelligence to enable smarter risk and compliance decisions.

How does it work? 


Innovative e-audit provides efficient risk and compliance data collection and streamlines the onsite review should this be required.


Due diligence questions and risk scoring system defined and managed by AML/subject matter experts, providing a quality assured and consistent method of assessing risk.


Log into CAM to view individual applicant information, build your own risk reports, for peer comparison and to explore trends.

Contact us to discuss

Why use our Due Diligence service?

Quality assured process, led by subject matter experts

Due diligence questions and marking system defined and managed by subject matter experts, providing a quality assured and consistent method of assessing risk that is designed to meet the Money Laundering Regulations 2017.

Better business intelligence, smarter decisions

Log into CAM at any time and use the interactive reporting studio to inform your decision making. Analyse individual or portfolio risk, review uploaded applicant documents, identify and proactively manage trends, track risk over time and carry out peer comparisons.

Save time, fast report production

No longer need to waste hours producing risk reports using clunky word processors, spreadsheet applications and endless email threads to bring together and analyse inconsistent risk data. Instead, downloadable graphs, charts and reports at your fingertips.

Reduces onboarding costs

Using technology to integrate and streamline Customer Due Diligence and Enhanced Due Diligence and enabling you to use a risk adjusted blend of e-audits and onsite reviews more selectively and efficiently

Transparent and traceable, evidences compliance

Provides a digital audit trail combining transparency and traceability for due diligence and evidencing a controlled programme to the FCA and other stakeholders should that be required.

Why choose Cosegic?

Our 360 degree perspective of regulatory affairs


Our 360 degree perspective of regulatory affairs

Our wide range of financial sector experts come together on a regular basis to discuss their interactions with the FCA and the regulatory trends that they are seeing, providing us with a more informed understanding of the FCA than our competitors.

Direct, proportionate advice


Direct, proportionate advice

Our unique perspective means we really do have our fingers on the pulse of regulation, which helps us to ensure that the advice we offer is practical, helpful and directly proportionate to our clients’ needs.

Our understanding of the role of compliance in firms


Our understanding of the role of compliance in firms

We have watched the evolution of compliance over the past twenty years and understand that compliance must now become a core part of how financial services carry out their businesses in order for them to be successful.

Compliance confidence for visionary growth


Compliance confidence for visionary growth

In recognising this, our services have been built in a way that can help you navigate regulation ensuring you will keep your vision and objectives intact. Our breadth of experience allows us to balance your business objectives with your compliance requirements.

Latest resources

iStock 1332708318 Event

Webinar: Operational Resilience - what's the worst that could happen?

Read more
iStock 1145755328 Event

Bitesize webinar: ICARA process – Top 10 tips

Read more
iStock 1138124341 Article

Prudential risk management – What’s next for payments firms?

Read more
iStock 1002848180 Article

Financial regulation under Labour: 5 themes to watch

Read more