Banks are required to ensure that employees understand and uphold the standards set out by FCA, which governs how firms deal with clients, manage conflicts of interest, communicate clearly, and act in the customer’s best interest.

Staff at all levels must be able to apply these principles in their day-to-day activities, and training is the mechanism by which firms can embed these requirements consistently across the organisation.

Regular, well-structured compliance training ensures that employees are aware of their obligations, reduces the risk of misconduct or mis-selling, and supports a culture of fair treatment, transparency, and accountability. It also enables banks to demonstrate to regulators that they are taking proactive steps to manage conduct risk — a key focus area under both COBS and the Senior Managers and Certification Regime (SM&CR).

Course Overview

Choose from a range of flexible and accessible financial crime training courses, all delivered through our dedicated compliance Learning Management System (LMS).

Easily track progress, monitor assessment results and automate reminders, ensuring clear compliance and measurable outcomes for your organisation.