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Managing reputational risk

Managing reputational risk

“Reputation, reputation, reputation! O, I have lost my reputation!”William Shakespeare, Othello (Cassio, Act II, Scene iii)Firms with positive reputations increase customer acquisition...

Article
FCA announce limited temporary flexibility on the ‘Naming and Marketing’ rules

FCA announce limited temporary flexibility on the ‘Naming and Marketing’ rules

In September, the FCA announced an extension to the implementation timeline for the new naming and marketing rules under its...

Article
The dust is far from settling on the motor finance fiasco

The dust is far from settling on the motor finance fiasco

Shockwaves flew through the car finance industry last month when the Court of Appeal ruling on secret commissions being received...

Events
Webinar: Operational Resilience – the final countdown

Webinar: Operational Resilience – the final countdown

This is a pre-recorded webinar that is now available to view on demand. Click here to access the recording of the...

Article
FCA Letter to the Chancellor on Competitiveness – What’s in it for Payments?

FCA Letter to the Chancellor on Competitiveness – What’s in it for Payments?

Keen followers of the political news will have seen that the Chancellor of the Exchequer recently held a meeting with...

Article
FCA Payments ‘Dear CEO’ Letter – Back to the Future?

FCA Payments ‘Dear CEO’ Letter – Back to the Future?

Following hot on the heels of the FCA CEO Nikhil Rathi’s letter to the Chancellor, Rachel Reeves, we see the...

Article
Payments Dear CEO Letter – Mind and management

Payments Dear CEO Letter – Mind and management

Whilst the latest Dear CEO letter to the Payments portfolio has garnered much interest, there are a couple of ‘highlights’...

Article
Portfolio Letter – Claims Management Companies

Portfolio Letter – Claims Management Companies

On 30th January 2025, the FCA issued a Portfolio letter to the CEOs of all Claims Management Companies (CMCs) outlining...

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