Firms operating in the consumer credit and insurance sectors are subject to strict regulatory oversight by the FCA, particularly around customer outcomes, conduct standards, and the fair treatment of vulnerable customers.

Whether a firm holds full or limited permission to carry out credit-related regulated activities, there is a clear regulatory expectation that all staff understand the rules that apply to their role — especially in areas such as financial promotions and customer communications. Regular compliance training ensures that employees understand how to meet these obligations in practice, reducing the risk of customer harm and regulatory breaches.

Course Overview

Choose from a range of flexible and accessible financial crime training courses, all delivered through our dedicated compliance Learning Management System (LMS).

Easily track progress, monitor assessment results and automate reminders, ensuring clear compliance and measurable outcomes for your organisation.